Knowledge Capital

Converting Individual Staff Knowledge to a Firm Asset
August 2006
Jeff Elpern

Definition

SQI defines Knowledge Capital as the Problem-Solution knowledge units readily accessable by the firm's support staff and end users. The capital value is assessed by the Economic Quality impact on end users.

Capital Creation

Knowledge Capital is created via the Knowledge Management process.



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Glossary/KnowledgeCapital (last edited 2006-10-21 20:21:37 by jeff)